Privacy Policy

HallsBooking.com ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website www.hallsbooking.com and related services. HallsBooking.com is operated from Kanyakumari, Tamil Nadu, India and serves customers and hall owners across India.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other details you provide when registering or making a booking.
• Booking Information: Hall bookings, event dates, payment status, and booking references.
• Payment Information: HallsBooking.com only collects and processes the platform booking fee. Hall rental payments are made directly between the customer and the hall owner. We do not store full payment card details; payments are processed through secure third-party payment providers.
• Communication Data: Messages sent via WhatsApp or email as part of booking notifications and payment reminders.
• Usage Data: IP address, browser type, pages visited, and other technical data collected automatically.

2. How We Use Your Information

• To process and manage your hall bookings
• To send booking confirmations, payment reminders, and status updates via WhatsApp and email
• To communicate between customers and hall owners regarding bookings
• To collect the platform booking fee from customers
• To improve our platform and user experience
• To comply with legal obligations
• To prevent fraud and ensure platform security

3. Payment Responsibility

4. WhatsApp Communications

We use the WhatsApp Business API to send booking-related messages including payment reminders, booking confirmations, and status updates. Official WhatsApp messages from HallsBooking.com are sent from +91 95979 90180. By providing your phone number, you consent to receive these transactional WhatsApp messages. You may opt out at any time by contacting us.

5. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Hall Owners: Relevant booking and contact details are shared with the hall owner to facilitate your booking.
• Customers: Basic hall owner contact details are shared with customers to coordinate bookings.
• Service Providers: Third-party providers such as payment processors, WhatsApp Business API, and hosting services who assist in operating our platform.
• Legal Authorities: When required by law or to protect our rights.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking records are typically retained for a minimum of 3 years for accounting and dispute resolution purposes.

7. Data Security

We implement industry-standard security measures including HTTPS encryption, secure databases, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications
• Withdraw consent for WhatsApp communications

9. Cookies

We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: